Cancellation and Refund

Cancellation and Refund

Last updated on Jan 28 2025

SRI SANJAI FOOD INDUSTRIES believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within same day of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  • SRI SANJAI FOOD INDUSTRIES does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  • In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within same day of receipt of the products.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within same day of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
  • In case of any Refunds approved by the SRI SANJAI FOOD INDUSTRIES, it’ll take 6-8 days for the refund to be processed to the end customer.

 

Aakaa Foods

Where tradition meets convenience!

Based in Dindigul, Aakaa Foods is committed to bringing the “Flavours of Tradition, Made Easy!” to every home. We specialize in different types of Puttu, Food Mixes, Spices, Powders, and Fryum which are processed to retain freshness and nutrition.

Our mission is to make cooking hassle-free while delivering authentic flavors that delight your taste buds. With Aakaa Foods, every meal is a perfect blend of health, taste, and convenience.

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